Service & Support
We are here for you—before, during, and after your purchase
At IPS, our commitment does not end with the delivery of a device. We provide our customers with comprehensive support: from calibrations and training to repairs. Our goal is to ensure that your devices function reliably, that you can use them optimally, and that you receive the support you need at all times.
Calibrations
Accuracy and reliability are the basis of every measurement. Our calibrations ensure that your devices always work precisely and comply with applicable standards. We test your devices according to recognized standards and carefully document every step. Regular calibrations extend the service life of your devices and guarantee that your measurement results are always reliable.
Training
Working efficiently starts with the right knowledge. We offer practical training courses for your employees—tailored to your devices and applications. Whether it’s a theoretical introduction, practical exercises, or tips for optimal use, our training courses ensure that your team works safely and efficiently, avoids mistakes, and can exploit the full performance of your devices. On-site or online—we adapt to your needs.
Repairs
If something goes wrong, we are quickly on hand to help. Our repair service includes diagnostics, repairs, spare parts, and upgrades. If necessary, our managing director will visit you in person to implement solutions directly on site. You will receive functioning devices that are reliably ready for use again—or, in exceptional cases, alternative solutions so that your measurements can continue. Your satisfaction is always our top priority.
Your comprehensive service from a single source
Calibration, training, repair—we support you in all phases and ensure that your devices work reliably in the long term. Contact us at any time, and we will find the right solution for your requirements.